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Military Assistant Community Manager POSTED: Aug 19
Salary: Open Location: Mountain View, California
Employer: Pinnacle Type: Full Time - Experienced
Category: Real Estate/Property Management ? ?

About Pinnacle

Work for the Best in the Industry - make your next move here! Pinnacle ranked #1 on the National Multi-Housing Council Top 50 Largest U.S. Apartment Managers for two years in a row! We invest in great people. That's why clients trust us with their real estate investments! At Pinnacle, we consider our employees to be our most valuable asset. In fact, our number one key business objective is to attract and retain the best talent in the industry! At Pinnacle, we firmly believe our employees....more info

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Position Summary
The Assistant Community Manager is responsible for lease application paperwork and providing administrative support to the Community Manager. The position reports to the Community Manager.

Position Reports To: Community Manager

Essential Functions/Responsibilities

  • Responsible for monitoring lease applications and completing lease renewal packages
  • Assists the resident relations specialist with organizing resident functions and classes
  • Conducts new resident orientation
  • Provides information for the monthly village or neighborhood newsletter
  • Provides administrative support to the community manager
  • Assists in legal proceedings
  • Assists with Risk Management issues
  • Maintains payroll files and all related documentation
  • Monitors files and wait lists to ensure compliance with Standard Operating Procedures.
  • Conducts themselves and property business according to State and federal laws and regulations.
  • Accepts rent payments and resident service requests.
  • Assists with the required weekly and monthly property reports.
  • Assists in resolving resident complaints and answers resident questions.
  • Assists with monitoring curb appeal, office and model appearance and signage.
  • Assists with maintenance of the appearance of the office, amenity area, models and common areas of the property.
  • Maintains or exceeds the standards for property business as set forth in company policy and guidelines.
  • Performs other duties as assigned and to meet the needs of residents and the property.

    Education and/or Experience.

  • Must have high-school degree; college degree preferred.
  • Experience in multifamily housing property management preferred.
  • Proficiency in Microsoft suite of programs to include Word, Excel, PowerPoint.

    Skills/Specialized Knowledge

  • Must possess a basic knowledge of fair housing laws and regulations.
  • Must have superior customer service skills and be able to communicate effectively with all levels and management and personnel.
  • Must be detail oriented and able to focus with occasional interruption. The position requires the ability to perform light typing duties.
  • Proficiency in word processing, spreadsheet, and database management programs in order to develop and/or complete required reports, manage communication, and create and edit impactful presentations, proposals, and other collateral materials.
  • Knowledge of office administration procedures.
  • Ability to operate standard office equipment.
  • Good to excellent spelling, grammar and written communication skills.
  • Excellent telephone and oral communication skills.

    Required Licenses

  • Valid drivers license if required to operate a licensed motor vehicle in order to perform the job duties.
    Other Requirements
  • Must maintain professional appearance and comply with prescribed dress code policy.
  • Ability to be at work on a regular and consistent basis; flexible work schedule including nights and weekends may be required.
  • Ability to read, write, understand and communicate in English.
  • Strong organizational and time-management skills.

    Physical Demands
    The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is classified as light in physical demand. May be required to occasionally lift and carry up to twenty pounds. The employee is required to speak, hear and comprehend the English language. Vision requirements include close and distance vision and the ability to adjust focus. Must be able to sit or stand up to eight hours a day as well as walk and reach frequently. Must use hands to finger and hold. Must be able to travel independently.

    Mental Functions
    The ability to collect and comprehend data in order to problem-solve variables in standardized situations. The ability to concentrate on work of moderate detail with some interruption and office background noise.

    Work Environment
    Normal office or administrative working conditions with little or no exposure to undesirable elements. Outdoor activities require exposure to seasonal weather and the associated temperature fluctuations. See job analysis for the conditions and environmental characteristics of the job.


  • Pinnacle

    Mountain View CA

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    Source: http://careers.bpwusa.org/jobs/4885060/military-assistant-community-manager

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